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Which welcome offer can I get?

You’re eligible for either the Sports Welcome Offer, or the Casino Welcome Bonus, depending on which section of the website you register your account. You’ll need to choose which offer you prefer, as you’re not eligible to receive more than one of them, and can only register one account at Betway. You can, however, register a Poker account (and take advantage of the poker welcome offer) in addition to your Sports or Casino account/offer.

To get the Sports welcome offer, you just need to register on the Sports or Esports section of the website.
-        Kickoff with a £30 Free Bet. Deposit a minimum of £10 and we’ll match your first deposit up to £30 with a Free Bet. 

To get the Casino welcome offer you need to register on either the Casino, Live casino or Vegas section.
-         Start off on a winning note with a Welcome Bonus worth up to £1000. All you have to do is make your first deposit (minimum £20) and we’ll instantly double it. Make two more deposits and see your funds boosted even further. 

Register on the Poker section to get the Poker Welcome Bonus. If you register a poker account, we’ll automatically register a casino account for you with the same details.

How do I register an account?

Select any of the links below or click ‘Register’ on the website, and complete the form. It’s really important that you enter your correct details, especially your mobile number, as you’ll need to verify it at a later stage. We might also require documentation to verify your age and address, but we’ll let you know if we do.

- Register a Sports account now
- Register a Casino account now
- Register a Poker account now

How do I make a deposit?

Desktop
 
Click on ‘Bank’ or select the drop-down menu next to your username and click on ‘Deposit’. Then select ‘Deposit’ next to your preferred method of payment. Complete the form and confirm your deposit. 

Mobile

Click on ‘Banking’ from the bottom menu and select your preferred method of payment. Complete the form and confirm your deposit.

If you run into any problems making a deposit, please click here to see why your deposit may have been declined.

How do I make a withdrawal?

Desktop

Click on ‘Bank’ or select ‘Withdraw’ from the drop-down menu next to your username and click on ‘Withdraw’. Complete the form for your preferred method of payment.

Mobile

Click on ‘Banking’ from the bottom menu and select ‘Withdraw’. Complete the form for your preferred method of payment.

Note: We'll send your funds to you via the same method that you used to make a deposit. If there is a restriction or limit that prevents us from using this same method, we will send your funds using your Preferred Method of Payment (PMOP).


How do I verify my account?

We verify all accounts through a process called Know Your Customer (KYC). 

The good news is that in most cases, we can automatically verify your account without you having to do anything. If we’ve not contacted you for document verification, you can assume that your account has either been verified or doesn’t yet need to be verified.

Click here for UK/Ireland account verification information.
Click here for Non UK/Ireland account verification information.

How do I find my way around the website?

Get to any part of the website from the navigation bar located right at the top of the page.

If you're having trouble finding a game, simply use the search bar on the right side of the page to look for it. 
 

Search desktop
 

On mobile, the search bar is located on the left side of the page.
 

Search mobile


Mobile/App

With the Betway app or mobile site, you can access all of your favourite markets, wherever you are, whenever you want. Whether you use android or iOS, you can visit the website or download the app.

Click here to download the Betway Sports App from the App store.
Click here to download the Betway Casino App from the App store.

Troubleshooting

If you’re having trouble accessing or using the website, follow these simple steps:

·    Try using a different internet browser – our software works best in Google Chrome
·    Ensure that your pop-up blocker is disabled
·    Check that that you have installed latest versions of Java and Adobe Flash Player on your computer
·    Ensure that you have installed the latest version of your browser
·    Remember you have to be logged in to use some features

For more troubleshooting options click on the links below:

·    How do I clear my cookies and cache? 
·    Having trouble loading a game?
·    Change my personal preferences


What Promotions are available to me?

Sports

Free Bet Club is an exclusive club whereby opted in customers can get £10 in Free Bets every week – one £5 Free Bet on Saturday and another £5 Free Bet on Monday – just for spending £25 or more on sports multiples (three selections+) each week.

Our customers also have the chance to win £25,000 with our weekly 4 To Score competition. Entry is FREE to all Betway customers, and all you have to do is correctly predict the first team to score in each of the Premier League, Championship, League One and League Two Saturday 3pm kick-offs. And for our North American customers, we have NFL 4 To Score, where customers can win $10,000 for correctly predicting the first touchdown scorer in four selected games each week. 

For customers that enjoy Horse Racing betting, we offer regular money back specials, such as our Lead at the Last Special. We’ll pay you out as a winner in cash, if your horse leads on jumping the last fence and loses. With our All-Weather Double Winnings special we’ll double your winnings in cash on selected races, if your horse wins by more than two lengths.

We’ve also placed ourselves firmly at the heart of the Esports revolution, with our regular Esports betting customers able to earn themselves up to £20 in Free Bets every week with our Free Bet Objectives promotion. By opting in, Esports customers are given a small series of missions, each of which will add to their Free Bet total. 

Add to that regular Betway Boosts, which are enhanced odds across all sports.

Click here for a full list of promotions currently running.
 

Casino

Daily Deals are a variety of exclusive casino promotions available almost every day on your account.

Check the promotions drop-down list on the Casino page or the Plus page to see what’s in store for you today (logged in).


Drop-down list


Click here for full details.


What loyalty rewards are available to me?

Betway Plus

Betway Plus is our way of rewarding you for every spin, every bet and every wager. You'll earn Plus Points just for playing, which can then be swapped for Free Bets and Casino Credits. You'll also earn Tier Tokens which dictate your rewards tier.

Click here for full details.