If you’re unable to load a casino game, try these steps first:
1. Try using a different internet browser – our software works best in Google Chrome.
2. Check that you’re connected to the internet – you might need to restart your router/Wi-Fi.
3. Clear your cookies and cache.
If that doesn’t help, check the following:
· Ensure that your pop-up blocker is disabled.
· Check that that you have installed the latest versions of Java and Adobe Flash Player on your computer.
· Ensure that you have installed the latest version of your browser.
Please email screenshots of the error message to our support team if further assistance is required.